About Pro Suzuki Spares — Who You Are Dealing With
Plenty of parts websites never tell you whose shelf the part comes off. This one does. Every Suzuki spares enquiry sent through these pages lands at Empire Parts on Vom Hagen Street in Pretoria West — a working yard with a counter you can walk into.
A Yard, Not a Warehouse Chain
Empire Parts has been trading out of Pretoria West for more than twenty years. It is one site, not a national chain, and the reputation it runs on is the ordinary kind: 4.4 out of 5 across 144 Google reviews, built up one counter transaction at a time.
The yard made its name on Korean cars. Hyundai and Kia are what the shelves were built around, and anyone who tells you otherwise is selling you something. Suzuki sits alongside them as a make the business handles — which is exactly why this site exists as a separate front door rather than a line item on somebody else's page.
So here is the promise, and it is deliberately a modest one: send us a Suzuki part and we will go and look for it properly. Sometimes it is on the shelf. More often it comes through the network of yards, strippers and importers that any twenty-year-old parts business accumulates. Either way you get a real answer on price and availability, and you get it quickly.
We cover the range sold in this country, from the small hatchbacks through the compact SUVs to the seven-seaters and the workhorses — the full Suzuki model list is worth a look before you write. You can collect from the counter or ask us to send it — the areas we take enquiries from are listed, and the carriage is quoted with the part rather than sprung on you at the end.
At a glance
- Trading as
- Empire Parts
- Where
- 268 Vom Hagen St, Pretoria West
- In the trade
- Over 20 years
- Google rating
- 4.4 out of 5, from 144 reviews
- Sites
- One. No branches, no franchises.
- Makes handled
- Suzuki, Hyundai and Kia
Every figure on this page is either public on Google or verifiable at the counter. There are no invented numbers here.
What We Promise, and What We Will Not Claim
Most parts sites only publish the left-hand column. The right-hand one is the more useful of the two, so it is here in the same size type.
What we will do
- We will identify your car properly before anyone quotes a number.
- We will search our own shelves first, then the yards, strippers and importers we deal with.
- We will tell you whether you are being quoted new, aftermarket or used — every time, without being asked.
- We will quote the courier cost with the part, not after you have committed.
- We will give you a straight no if the part cannot be had at a sane price.
What we will never tell you
- That every Suzuki part ever made is sitting in Pretoria waiting for you.
- That we are a national chain. We are one yard in Pretoria West.
- That we are appointed, approved or endorsed by Suzuki. We are independent.
- A delivery time we cannot control — the courier network decides that, not us.
- A blanket warranty figure. Warranty depends on the part, and it goes on your quote in writing.
Six Rules We Do Not Bend
These are not values on a poster. They are the specific decisions that separate a good parts transaction from the kind that ends with the wrong bracket in a courier bag.
The VIN goes first
Nothing gets priced off a nameplate alone. Suzuki has run more than one shape of the same model at the same time, and facelifts changed lamps and trim without changing the badge. Reading the VIN first is the cheapest step in the process and the one that saves the most money.
Used means used
A second-hand part is described as what it is — where it came off, what condition it is in, what it will and will not do. Cleaned up and ready to fit, not dressed up as new. You should never be surprised by what comes out of the box.
Three prices, one part
Most jobs can be done with a genuine part, a decent aftermarket equivalent or a good used item, and the gap between them can be enormous. You get told which is which, and which one we would fit ourselves.
A straight no is still an answer
Some parts for some years genuinely cannot be got in this country at a sane price. When that is the case you will be told so quickly, rather than left hanging on a promise while your car sits on a lift.
We look under the other badge too
Several Suzukis are sold here wearing a Toyota badge — the Starlet is a rebadged Baleno, the Starlet Cross the twin of the Fronx. And Suzuki shares engines across nameplates more than most marques, so a donor car does not have to wear the badge on your boot.
Reviews you can go and read
Empire Parts sits on 4.4 out of 5 from 144 Google reviews. We are not going to claim a perfect score — nobody in this trade honestly has one. Go and read them yourself before you send us anything.
Where we are
268 Vom Hagen Street, Pretoria West
Pretoria, Gauteng
Phone the desk
012 327 0303
Weekdays 8:00AM - 5:00PM · Saturdays 8:00AM - 1:00PM
Send a photo of the VIN
Fastest way to get a part identified
Right — What Is It You Need?
Model, year and the part. Or just the VIN and a description of what the car is doing. It costs you nothing to ask and there is no obligation at the other end of it.