Privacy Notice

A parts enquiry cannot be answered without a few details, so this is the short list of what we take and the reason each item is on it. Nothing here is optional padding — if we did not need it to quote you, we would not ask.

• Your name — so the person who phones you back knows who they are asking for.
• A phone number, a WhatsApp number, or an email address — whichever one you would rather be reached on.
• Your town or suburb — courier pricing and lead time change from one part of the country to another.
• Your Suzuki: model, year, and the VIN or engine number if you have it to hand — this is what decides whether a part fits.
• What you are after, and what the car is doing — a fault code or a photo of the old part often settles a quote in one go.
• A delivery address, but only once you have accepted a quote and something needs to ship.

Your enquiry reaches the parts desk that can actually fill it. That means our supplier sees the details needed to price and pick your part, and a courier sees your name, address and phone number once a parcel is booked.

That is the end of the list. We do not sell enquiry data, we do not rent it out, and we do not hand it to advertisers or list brokers. If a request ever fell outside this — a subpoena, a court order, a fraud investigation — the law would decide it, not us.

Quote requests stay on file while we are working on them and for a reasonable stretch afterwards, because customers routinely come back months later asking us to re-quote the same car. Records tied to a completed sale are kept for as long as South African tax and consumer-protection law requires them.

Ask us to delete your details and we will, unless a specific law obliges us to keep a particular record. We will tell you plainly if that is the case.

The Protection of Personal Information Act gives you real, enforceable rights over what we hold. Exercising any of them costs nothing and will never affect the service you get from us.

• Ask what we hold on you, and get a copy of it.
• Have anything wrong or out of date corrected.
• Have your details deleted where no law requires us to keep them.
• Object to your details being used for marketing, and be taken off any list immediately.
• Withdraw a consent you previously gave, at any point, without giving a reason.
• Complain to the Information Regulator of South Africa if you believe we have mishandled your information.

Enquiries submitted through this site travel over an encrypted connection. Access to stored enquiries is limited to the people who need it to do the job, and the systems holding them are patched and monitored.

We will not pretend this is a guarantee. No website anywhere can promise a breach is impossible. What we can promise is that we do not collect more than we need, which keeps the amount of your information at risk as small as it can be.

This site sets a small number of cookies. Some keep the site working as you move between pages; others count visits so we can see which Suzuki models and parts people actually come here looking for.

Measurement data is read in aggregate — page counts and traffic patterns, not individual browsing histories tied to your name. Your browser settings control cookies, and blocking them will not stop you using the site or sending an enquiry.

This is a motor spares site aimed at vehicle owners and workshops. It is not directed at children, and we do not knowingly collect information from anyone under 18. If you believe a child has sent us something, tell us and we will remove it.

If the way we handle enquiries changes, this page changes with it and the date at the top moves. Anything significant will be obvious on the page rather than buried in a clause.